About Us

Misr Healthcare network is a third party administration company responsible for managing different types of medical coverage plans through a comprehensive network of healthcare providers within reach all over Egypt.

MHN provides a reliable customer support 24/7 for 365 days through our dedicated Hotlines in addition to our Mobile application, contact E-mails, Website or directly through our premises located at the heart of Cairo downtown.

We are pleased to take care of Members Approval requests submitted online through our automated approvals system by one of our online providers or through approval request E-mail to be handled by our approvals team. Also MHN Concierge team will make sure that members take their medical service with the maximum convenience possible.

MHN offers an agile claims management system using advanced expert system rules to apply medical and contractual parameters on claims. A fully automated cycle from providing the service to payment of claims is offered with unique claims tracking tools.

We have a dedicated re-imbursement team to ensure that refund process runs smoothly and professionally based on policy terms and conditions.

MHN plays a pivotal role in the Egyptian medical insurance market utilizing its Innovative solutions and building on its strong relations with market stakeholders to restructure the healthcare industry in Egypt based on world class quality standards.